United Kingdom

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Sales hotline:       0370 850 1401

Short-term hire:  0370 850 1403

Hours: Mon - Fri: 9 a.m. - 5 p.m.

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within 24 hours.


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Welcome to Toyota Service

There’s nothing complicated about providing great service to customers. All it takes is a total commitment to each customer’s needs…
Here at Toyota Material Handling, the Toyota Service Concept (TSC) is a philosophy we live by. But it’s also a structured approach to optimizing our services where we learn from your feedback and our own long experience – and ensure we deliver value you can count on.
In other words, reliability, availability, quality, safety, the environment and cost reduction in your operation.

Why Toyota Service

  • 24/7 response
  • Over 600 service technicians providing support across the UK
  • We support all makes for forklifts and warehouse equipment
  • Range of service support contracts
  • Thorough Examination safety inspections
  • We deliver any part, anywhere in Europe, in 24 hours

We have more to offer:

  • Full range of courses from novice to refresher, advanced to train-the-trainer
  • Product courses to cover the full range of materials handling equipment
  • Safety courses including manual handling and safety for supervisors
  • RTITB courses or in-house accreditation available
  • Training at your premises or one of our UK centres

Service Packages

Our service packages are all designed to reduce operational risks and help provide you with a trouble-free materials handling operation. This allows you to concentrate on your core business rather than worrying about unexpected breakdowns, scheduling maintenance, ordering parts or managing service technicians. There are three levels of Service contracts to choose from:

Full Service

We take care of all your service needs for the highest levels of operational performance and uptime.

Full Service means a comprehensive labour and parts plan including preventive maintenance,
breakdown cover and parts used in servicing and breakdown repairs.

Standard Service Plus

Prevent unplanned downtime and costly repairs.

We take responsibility for maintaining your trucks according to an agreed plan and completed to manufacturers specification.

We also cover the main service parts replaced during the service.

Standard Service

Low costs entry level service plan to prevent unplanned downtime and costly repairs,

while also ensuring all safety requirements are met.

Additional Options

Adapt your service plan so that you have exactly the options and extra service solutions you need for your operation:

  • 24/7 service
  • On-site service technician
  • Entire maintenance
  • Combined support package with I_Site.

Discover the Toyota Service Concept


The Toyota Service Concept sets unique standards in the industry also when it comes to safety - meeting the needs of today and anticipating those of tomorrow.

Inspired by our world-renowned Toyota Production System, TSC is your guarantee that we’ve done our homework. To optimize our services and their value to you.
The TSC model represents time. Specifically your uptime, which is at the heart of our approach. Because we know that if we deliver availability, quality, safety, care for the environment and cost reduction, then you have
the reliability, confidence and trust to maximize your operation.

We put customer's needs first! Watch this video to learn how.

Toyota I_Site - More than truck management

Toyota I_Site is the intelligent truck management solution that helps you improve in four major areas: cost, productivity, health and safety, and environment.

An exclusive blend of wireless technology and ongoing support, Toyota I_Site instantly connects you to essential truck data and includes advice from Toyota specialists. 

Watch the video to learn how Toyota I_Site can help you to stay in full control of your material handling business every day!

Intrested in Toyota I_Site? Contact us to find out more.


Why Buy Toyota?

We are proud to be the world's number 1 in producing high-quality materials handling equipment. Find out more benefits to work with us.

Learn more

Toyota Rental Solutions

Toyota Rental Solutions

We offer rental trucks for flexible periods. Whether for days, weeks or months, at short notice or in advance: you can count on us.

Learn more

Toyota will work with you to help find the most flexible finance solution for your truck

Financial Services

Did you know that you can lease our truck instead of buying it? Explore our finance options that will fit best your business' financial situation.

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Need help?

We make it easy for you to get in touch with us. You can email or if you prefer, call us. We are available Monday - Friday, 9 a.m. - 5 p.m.

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